To access the premium features, first, uninstall RealTimes by following this article: Therefore, we strongly recommend using RealTimes. Please be aware that we are no longer making any updates to RealPlayer Cloud or RealPlayer 16, and popular features such as Download This Video may not work on these versions. If you have installed RealTimes on your computer, you will not be able to access the premium features. A subscription unlocks many more features than just the Plus features!Ĭustomers who previously purchased RealPlayer Plus can receive a discount when they upgrade to RealPlayer Plus 18, please click the RealPlayer Cloud logo in the upper left of your player and select 'Check for Update.' We're no longer making any updates to RealPlayer 16 (or RealPlayer Cloud).Īlthough customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in the new RealTimes these features are available either with RealPlayer Plus 18 or with a Premium/Unlimited subscription. With that purchase, you received updates and support of that version for no additional fees or hidden charges. When you originally purchased RealPlayer Plus, you purchased version RealPlayer Plus 16, which was a one-time charge.

Realplayer cloud will not install